Warranty Claim

1. Please fill out and submit the form below.

2. Please pack the product you intend to return carefully.

3. Include inside the return box a note with your name, address, phone, and email clearly printed or written legibly. 

4. You must include proof of purchase in the return box. 

5. You must pay return shipping charges by UPS or USPS.

6. Please ship your returned product to:

Purecode USA, Inc.,
234 Boundary Road #304,
Marlboro New Jersey 07746,
United States

7. Upon receipt of your returned product, if you have complied with the above instructions and your product qualifies for a refund, your refund for the product only will be issued to your credit card within 48 hours. Please allow a week for your credit card company to process and post your refund to your account. If you have any questions please direct them to info@petcodepaws.com. {ets_cf_5x5}