All PETCODE PAWS products are made with the highest quality in mind and are tested for quality assurance. However, in the event that the product fails due to being defective, PETCODE PAWS will replace the product at no charge with an identical or similar product. Your product comes with a one-year limited manufacturer’s warranty starting from date of purchase. Only products purchased through authorized dealers are covered under the warranty. This warranty covers manufacturer defects only and not damage due to misuse or improper care of the product. To submit a warranty claim please read the instructions carefully and fill out the online form HERE. Please include proof of purchase with the returned product.

This warranty is only valid on genuine PETCODE PAWS products. Please do not attempt to repair or service the product.
This product has no serviceable parts; any attempt to repair or service the product will void the product warranty.